Terms of Use
The terms ‘us’ or ‘we’ refer to Nicholas Hope, and/or Bubble Vision Co., Ltd., whose registered office is 99/25 Moo 3, Kamala, Kathu, Phuket 83120, Thailand. Our company registration number is บอจ. ภก. 3511. The term ‘you’ refers to the user or viewer of our website.
If you continue to browse and use this website or purchase our products you are agreeing to comply with and be bound by the following terms and conditions of use, which govern our relationship with you in relation to this website.
Copyright and Trademarks
This website and our products are protected under the terms of our copyright notice which forms part of these terms and conditions. Please visit our separate copyright and trademarks page.
Privacy
Please visit our separate privacy policy.
The content of the pages of this website is for your general information, entertainment and use only. It is subject to change without notice.
Liability Disclaimer
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Warranty of purchased products is covered below.
Your use of any information or materials on this website or products supplied to you by us is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
Unauthorised Use
Unauthorised use of this website or our products may give rise to a claim for damages and/or be a criminal offence.
External links
This website includes links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Payments and Donations
Unless we make special arrangements with you, payment online is processed by Paypal and totally secure. In most countries you do not need a Paypal account. You may pay direct with a credit or debit card. However PayPal will offer you the option of creating an account.
VAT & Duties
We are not registered for VAT. You are not charged VAT on any purchases. For customers outside Thailand, it is possible that the customs department in your own country may charge VAT and/or import duty on purchases from overseas. Unfortunately we have no control over this and cannot be liable for these costs. We do not normally mark envelopes with the contents as we find this improves the speed and reliability of delivery in the vast majority of cases ("Contents: DVD" can attract thieves). Packaged DVDs are lightweight and compact and typically reach their destination as would an airmailed letter.
Delivery of Products
We undertake to despatch products as promptly as possible. Very occasionally we may not receive an order for a few days if we are without email access. DVDs and Blu-ray discs are normally sent by regular airmail services, normally from Thailand, within two business days of receipt of the order. We have no control over how quickly the products will be delivered after we have sent them, but they typically arrive within two weeks of order. Delivery may take longer to remote destinations. We do not normally register deliveries as this can create and inconvience for some customers, for example if they are not available to take receipt of the delivery and subsequently have to visit to a post office to collect. Courier and express services are prohibitively expensive for regular orders but if you require a product quickly we can deliver by courier at an extra charge. Please contact us for a quotation.
Warranty of Products
All products sold by us are individually tested for correct function. If your product ceases to function correctly within one year of receipt, please send it back to us and we will test it on a variety of typical playback equipment (e.g. multiple DVD players and DVD-ROM drives). If the product is shown to be defective we will issue a replacement. If the product is not defective on our equipment, the problem may lie with the compatibility of your own playback equipment and we will discuss possible solutions with you. If our product is found to be incompatible with reasonably standard playback equipment, we will issue a refund by a similar means to that in which you paid (e.g. Paypal).
If you have any concerns, queries or complaints about our products or services please contact us.
